Frequently asked questions
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What is your return policy?
What is your return policy?
We offer a 14-day return policy on all items. Products must be unused and in original packaging to be eligible for return. Once we receive your return, we'll process your refund within 5-7 business days. Return shipping is free for defective items; otherwise, customers cover return shipping costs.
How long does shipping take?
How long does shipping take?
Standard shipping typically takes 5-7 business days from the date of order. Express shipping is available for 2-3 business day delivery. Orders are processed Monday through Friday, excluding holidays. You'll receive a tracking number via email once your order ships, allowing you to monitor your package in real-time.
Do you ship across all of India?
Do you ship across all of India?
Yes, we ship to all states and union territories across India! Domestic shipping times typically range from 3-7 business days depending on your location. Shipping costs are calculated based on weight and destination. We offer free shipping on orders above ₹500. Please note that delivery times may vary during peak seasons or holidays.
How can I track my order?
How can I track my order?
Once your order ships, you'll receive an email with a tracking number and a link to monitor your shipment. You can also log into your account on our website and view your order status in the 'My Orders' section.